Information We Collect
To perform our service, we may collect your information either directly or automated such as Personal Information, Log Files.
Following information, we may collect from you as your personal information. Please be noted each and every following personal information is being protected by GDPR (section: 9):
o Your Name: You must provide your name at the time of registration of your account to perform payment or/and subscribe.
o Your Email Address: We will use your Email address to fulfil your order.
o Your Address (including city, country and zip/postal code): We will use your address to perform delivery of your ordered product or service.
o Your Phone Number: We will use your phone number to verify your account so that we can prevent fraud.
o Your Payment Information: If you choose a direct payment gateway to complete your purchase, ETCAR stores your credit card data. It is coded through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is then deleted. Therefore, we do not store your payment information.
o Your current photo or selfie: You may provide a photo or selfie as your profile picture in the website.
o IP Address, Unique Online identifier (UUID, Advertising ID), A cookie ID: This information is collected as automated information. This personal information will be automatically added when you use our website.
Except IP Address, Unique Online identifier (UUID, Advertising ID), A cookie ID ETCAR may collect your following log files information which are not considered as Personal Information:
o browser type;
o Internet Service Provider (ISP);
o date and time stamp;
o referring/exit pages;
The Reason we Need Your Information and How we Use It
We depend on a number of legal grounds to collect, use, and share your information. We collect, use and share your information:
- to fulfil your order;
- to settle disputes;
- to provide customer support;
- when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for our mailing list for receiving promotional mails regarding the store.
- to comply with a legal obligation;
- court order or in connection with a legal claim; such as keeping purchasing information if required by tax law;
- for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as
i. providing and improving our services;
ii. Compliance with the ETCAR and Terms of Services. we use your information as necessary to comply with our obligations under the ETCAR Terms of Services.
Information Sharing and Disclosure
Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:
ETCAR: We share necessary information with ETCAR to provide you our services and comply with our obligations under ETCAR Terms of Services.
Service Providers: We engage certain trusted third-party delivery companies to perform functions and provide services to our shop. We will share your personal information with these third parties, but only to the extent necessary to perform these services.
Legal Binding: We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to:
- respond to legal process or to government requests;
- enforce our agreements, terms and policies;
- prevent, investigate, and address fraud and other illegal activity, security, or technical issues;
- protect the rights, property, and safety of our customers, or others.
GDPR Data Protection Rights:
As a resident of EU including UK and Romania, your data is being protected by GDPR and we would like to make you sure that we are fully aware of all of your data protection rights. Every user is entitled to the following:
o The right to access – You have the right to request copies of your personal data.
o The right to rectification – You have the right to correct any information you believe is inaccurate.
o The right to erasure – You have the right to erase your personal data, under certain conditions.
o The right to restrict processing – You have the right to restrict the processing of your personal data, under certain conditions.
o The right to object to processing – You have the right to object to
i. our processing of some of your information based on our legitimate interests and
ii. receiving marketing messages from us after providing your express consent to receive them.
In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons. The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
When you place an order, we will maintain your Order Information for our records unless and until you ask us to delete this information.
For purposes of EU data protection law, we are the data controller of your personal information. If you have any questions or concerns, you may contact us at firstname.lastname@example.org